A SEAMLESS PAYMENT APPROACH FOR MOBILE NETWORK OPERATORS IN NIGERIA


The major services provided Mobile Network Operators (MNOs) in Nigeria includes data, voice calls and short messaging service. Payment for any of these services could be through online platforms, short codes provided by financial institutions or the acquisition of recharge cards. Of these options, the recharge card acquisition option remains the most widely used in the country. Recharge codes printed on these small sized papers are expected to be carefully entered into subscribers’ mobile devices before being authorized to use the services paid for. The errors and inconveniences that have characterized this payment option has necessitated the need for a more improved payment option. Therefore, this paper presents a seamless approach to MNOs payment. Performance evaluation report obtained from Twitter fabric’s crashlytics tool revealed that the mobile application was 100% crash free when 48 volunteers used the application in 125 sessions within 3 months.